Privacy Policy

Last Updated: January 23, 2026

At Wanderluxe, accessible from wanderluxe.ozer-re.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Wanderluxe and how we use it.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

Information You Provide

When you use our contact form or subscribe to our newsletter, we may ask you to provide us with certain personally identifiable information, including:

  • Email address
  • First name and last name
  • Subject and content of your message

Automatically Collected Data

As is standard practice for most websites, we automatically collect certain information when you visit our site. This includes:

  • Log files (IP address, browser type, ISP, date/time stamp)
  • Device information (screen size, operating system)
  • Usage data (pages visited, time spent on pages)

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Respond to your comments, questions, and requests
  • Send you emails (only if you have opted in)
  • Find and prevent fraud

3. Cookies and Web Beacons

Like any other website, Wanderluxe uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Read our full Cookie Policy →

4. Third-Party Services

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.

  • Analytics: We use analytics tools to help us understand how our site is used.
  • Chat Services: We use OpenAI to power our travel assistant chatbot.

5. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

6. GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data.
  • The right to object to processing – You have the right to object to our processing of your personal data.

7. Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Wanderluxe does not knowingly collect any Personal Identifiable Information from children under the age of 13.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: